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Heatmiser NeoStat and NeoPlug Module (Neo Version)

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Heatmiser NeoStat and NeoPlug Module (Neo Version) delivers fast, reliable two‑way Crestron control of Heatmiser Neo Stat thermostats and Neo Plug switches via direct IP to the NeoHub. Integrators get real‑time feedback, multi‑hub scalability, and a proven Ultamation workflow that cuts programming time and boosts system reliability.

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Features
Features
  • Rapid commissioning: drop-in Hub/Device modules, multi-zone mapping, and a helper tool that discovers zones to cut programming and testing time.
  • Reliable two‑way control: real-time feedback and full support for NeoStat (Thermostat, Timeclock, HC) and NeoPlug functions to deliver a consistent user experience.
  • Built for scale and serviceability: multi‑hub projects over IP, robust diagnostics/feedback signals for faster troubleshooting, plus cloud licensing with a trial to validate on site.
Supported Models
Supported Models
  • Heatmiser NeoHub V2+
  • Not compatible with Heatmiser WiFi stats.

TROUBLESHOOTING NOTE: Please be aware that Heatmiser may disable the control protocol which leads to the module failing to communicate.  The resolve this, please open the Heatmiser Mobile App, go into settings and disable “Legacy API”.

Compatibility
Compatibility

Compatible with Crestron’s 3-series and 4-series processor range
Note: This module CANNOT be used with 2-series or earlier.

Licencing
Licencing

This product is licenced PER CRESTRON PROCESSOR.

This product uses Ultamation’s cloud licencing and you will not receive a licence key. If you purchase a license AFTER you have loaded the driver, please reboot the system to see changes take effect. For more information please refer to the product documentation.

Licences, once purchased, cannot be refunded but can be transferred to another Crestron processor should a processor fail or be upgraded.

Evaluation
Evaluation

As with most of our Crestron drivers, this module can be installed and tested with full functionality within your Crestron evaluation system for an hour (following each reboot) so that you can offer the solution to your Crestron clients with complete confidence.

Downloads

"What a dream. This module does exactly what it says on the tin. We had a problem with a BMS "bouncing" the Heatmiser on/off, so we advised we will talk directly to Heatmiser instead - its perfect!"

Miles HES

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